Past Webinars by Category

Every other Wednesday afternoon, we host a webinar spotlighting best practices and products for iMIS users. A few previous topics include moving from the desktop to the staff site, keeping your iMIS system in tip top shape, linking in RiSE, and bridges to third party integrations. To provide all iMIS users with best practices and new ideas, our recorded webinars are available at no charge. Browse by category to find a topic of interest.

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Recent Webinars

Missed this week's webinar because of a meeting or conflict? Find the most recent webinars right here!

ATS Online Marketplace Release Review

Version 2019.23.10216

Date: Thursday, June 13, 2019

We review the latest enhancement to the ATS Online Marketplace.

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Tips for Keeping your iMIS Data Secure

Date: Wednesday, June 12, 2019

Time: 3:00 PM ET (1:00-1:30 PM MT)

Presenter: Randy Richter, Director of Technology, Partner

It seems that every week we hear about another serious data breach at a company or organization that touches our daily lives and many of these can have catastrophic effects. Join us as we review tips and best practices to keeping your iMIS information secure. During this presentation we will review:

  • Cloud/hosted environment vs. onsite server deployments
  • Enabling password changes
  • Evaluating iMIS upgrades
  • What data you should be sharing with your chapters, affiliates & partners and how to do that in a secure manner
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Chat for iMIS- The Next Level in Customer Care

Date: Wednesday, May 29, 2019

Time: 3:00 PM ET (1:00-1:30 PM MT)

Presenter: Brent Sitton, Director of Product Development
Presenter: Stephanie Mareski, Director of Member Support, EPCOR

Are you looking to provide unparalleled customer care support? Have you ever used a chat feature on another website and thought it could also benefit your community? Join us as we review how ATS' Chat module can do just that by integrating SnapEngage with iMIS to allow your community to get immediate help while also tracking that information on their individual iMIS record. During this webinar we will also explore how EPCOR is using the tool to provide world-class customer support and how they are leveraging the chat information for quality control and member engagement scoring.

Watch the Recording Download the Webinar Slides