The ATS Verint Bridge:
Powering Actionable Intelligence

Verint Enterprise Feedback Management is an award-winning platform that can help drive your Customer Experience.

Capture, analyze and act on customer feedback across all channels

Verint provides a wide range of services including the ability for iMIS clients to conduct surveys.

The Verint iMIS bridge provides two way integration. First, the bridge pushes iMIS contacts to Verint to complete surveys. This process can include any custom fields for iMIS. Then, using Verint tools you can build a multi-page survey solution with branching based on data in iMIS. When a survey is completed, completion data is sent back to iMIS as an activity record and can be used as an engagement metric.

Easy Does It: Integration Made Simple

Gaining all the benefits of iMIS and Verint integration is a snap with the ATS iMIS Bridge. We offer everything it takes to get started quickly and easily, assuring:

  • Compatibility with all versions of iMIS using the .NET iMIS Business Objects and Web Services (from 10-20)
  • An upgradeable, secure solution that accommodates several flexible deployment models
  • Easy set-up and one time configuration.

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