COVID-19 Official ASI Statement
DATE: March 18, 2020
TO: All iMIS Solution Providers
ASI would like to update our clients about steps being taken in light of national and international health authorities’ recommendations to help limit the risk of transmission of COVID-19 (Coronavirus). ASI remains committed to ensuring access to our software products and tech support services, as we work to ensure the health and safety of our employees during these challenging times.
We want to assure all our clients that ASI has the required IT infrastructure and internal protocols in place to ensure that our developers and tech support personnel can work effectively in remote locations. At this time, the vast majority of our staff located in Australia, Canada, the United Kingdom, and the United States are working remotely. In fact, because of our international clientele we have been providing remote support that follows-the-sun for many years to more than 2,000 clients around the globe. Business travel is being discouraged by most clients and requires ASI Management approval.
While our offices around the world remain operational, in compliance with local government regulations, during normal working hours, we are closely monitoring government mandates and announcements by the Centers for Disease Control and the World Health Organization during this rapidly evolving public health crisis. If any office closures are required in the future, we do not expect such closures to affect our ability to provide the required hosting and tech support services. Of course, this is an exceptional and quickly developing situation, and we will keep you informed of any changes that might further affect our operations.
ASI remains committed to our mission – helping our clients achieve great things! – while we remain vigilant in helping to protect the health and safety of our employees and respective communities.