Member Journey with iMIS

Date: Wednesday, June 23, 2021

Time: 3:00 PM ET (1:00-2:00 PM MT)

Moderator: Michelle Clemovich, Senior iMIS Consultant
Moderator: Richard Banks, Sales Manager

Is it easy for customers to be successful on your organization’s website? Or are those customers encountering hurdles and friction that impede their ability to be successful? Defining a member journey helps organizations understand how to improve member's experiences and define what prospective members need in order to engage with your organization including, showing the gaps between the desired member experience and the one they actually receive. This webinar will provide an overview of how to create a member journey with iMIS tools.

Watch the Recording in the ATS Learning Center Download the Webinar Slides