iMIS can be complex, and your staff may face many challenges with implementation and navigation of the interface. Everyone, from your IT staff to your customer service representatives, could use a little support during their interaction with iMIS to help answer any questions that may arise.
ATS offers quality answers to any question you or your staff may have. Our nearly 20 years of experience means support for:
- All versions of iMIS
- All areas of your iMIS product
- Brand new iMIS Implementations
- Upgrades of existing iMIS Implementations
Allowing us to handle the help desk aspect of your iMIS installation will allow your IT staff to focus on developing new functionality rather than being inundated with support questions. ATS' knowledgeable and courteous Staff will solve any problem, answer any question and is available for:
- Remote assistance via email
- Remote assistance via phone
- On-site assistance at your request
We work hard to provide a support solution that will suit your organization’s needs while keeping cost at a minimum.