“With just a few custom iparts, the experts at ATS unlocked the full capabilities of an out-of-the-box RiSE site for NiUG. Better yet, the entire process was cost-effective and stress free.” Michele Morgan, International Executive Director, NiUG
“Working with ATS has truly been a pleasure. We were on a very tight schedule because our old database was being eliminated within six months. ATS got us up and running before our old database was gone and was helpful in setting us up so the new iMIS database is even more useful.”
Director, Member Engagement
Lutheran Services in America
“ATS understood our needs and was able to meet them right out of the box, centralizing everything in iMIS. Very quickly, with minimal downtime and no real problems, we were up and running with a website we can really be proud of.”
Greg Wacker, Director of Information Technology
Kansas City Metropolitan Bar Association
Have you used a website’s chat option to get a question answered quickly? Want to offer the same convenient customer service to your site’s visitors? Now you can, with the ATS Chat Module for iMIS.
With a user-friendly chat interface, the ATS Chat Module makes communicating with your staff a snap for your members and other customers. Since it integrates with iMIS, it makes providing excellent service to these visitors a simple process for your team while also reducing phone calls, enhancing engagement, and helping you gain an even better understanding of your members and their needs.
Here are a couple of articles on the power of chat from industry experts.
For more information and pricing, please request a quote at your convenience.
You've heard the numbers – Millennials will give you ONE opportunity to prove your value to them. If they can't find what they need immediately, that opportunity may be GONE.
Discover what one association has done to solve this pressing customer service need by implementing technology that Millennials prefer over phone calls. Byron Patterson of JCAPHO will walk us through how they have implemented online chat to provide immediate help at the instant the member or prospect is on the site trying to gain access.
Have you ever used the chat option on a website to get a question answered quickly? Do you wish you could offer the same convenient customer service to your site visitors? Now you can with the new ATS Chat Module for iMIS. The ATS Chat Module allows organizations to communicate with its members online, in real-time, while accessing their iMIS record and recording chat text. Join us as we review how it works.