Helpdesk
The iMIS product can be complex and you staff may face many challenges with implementation and navigation of the interface. Everyone in your organization could use
a little support during their interaction with iMIS. From your IT staff to your support representatives, questions will arise.
ATS offers quality answers to any question you or your staff may have. ATS has over 10 years experience with all versions of iMIS as
well as many new implementations and upgrades. ATS has the knowledge and staff to support all areas of your iMIS product.
ATS will be available to you for helpdesk support on the phone or on-site depending on your need. Our knowledgeable and courteous staff
will solve any problem or answer any question you may have. Allowing ATS to handle the helpdesk aspect
of your iMIS installation will allow your IT staff to develop new functionality and not be inundated with support questions.
We work hard to define a support solution that will suit your organization’s needs while keeping cost at a minimum.
ATS specializes in custom solutions that fit your organization’s mission.
request a quote to discuss a support solution that will work for you.